Shipping information
We work to ensure that you always receive your order as quickly as possible, which is why we only use the carriers that give us the greatest guarantees of achieving the excellence we want.
HOW MUCH ARE THE SHIPPING COSTS?
Shipping costs vary according to the weight, destination and value of your order.
Portugal - mainland and islands | for purchases over 75€ shipping is free and for purchases under 75€ it costs 6€
Spain - mainland | for purchases over €75 the postage is free and for purchases under €75 it costs €8
Other regions | The price is informed before you complete your order and depends on the final destination, weight and value of the purchase.
HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED?
All our orders are dispatched the same day or the next day depending on whether the order is placed before or after 12 noon. After dispatch, the delivery time depends on the final destination:
Portugal and Spain: 1 to 2 working days for the mainland, 2 to 3 working days for the islands.
European Union: around 5 working days.
USA: shipping is express and takes around 2 working days.
Rest of the world: from 7 working days not including customs clearance time.
CAN I TRACK THE SHIPMENT OF MY ORDER?
Yes, once the shipment has been made we notify our customers that it has been dispatched and we add a tracking code so that they can follow the shipment.