Privacy Policy

The website http://shoelutions.store/ (the "service" or the "platform") is operated by Shoelutions Lda, with registered office at Rua das Corgas 185-C, 4520-307 Fornos VFR, Portugal and tax identification number 509897606.

At Shoelutions, Lda we place great importance on the privacy of our customers and we have taken into account the European Union's General Data Protection Regulation (EU 2016/679) when defining our Privacy Policy, as well as developing a set of security measures that aim to protect our users' data.

On this page you will find:

  • information about our policies regarding the storage, use and disclosure of personal information we receive from website users;
  • choices available to each user regarding our use of information;
  • measures we implement to securely safeguard information;
  • ours for any other question or query related to our current privacy policy.

By using the service, you agree to the storage and use of information in accordance with this policy.

Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at: http://shoelutions.store/termosecondicoes .

DEFINITIONS

Service or platform
The Service is the website http://shoelutions.store/ , operated by Shoelutions, Lda.

Personal data
Personal Data means data about a living individual who can be identified from that data.

Use of Data
Usage Data is data collected automatically, generated by the use of the Service or by the Service infrastructure (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on your device (computer, tablet, smartphone or similar).

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

Data processors (or service providers).
Data Processor (or Service Provider) is any natural or legal person who processes data on behalf of the Data Controller.
In order to process your data more efficiently we may use the services of various Service Providers.

Data Subject (or user).
Data Subject is any living individual who uses our Service and is linked to their Personal Data.

STORAGE AND USE OF INFORMATION

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Personally identifiable information may include, but is not limited to:

  • email address;
  • first name and last name;
  • phone number;
  • address, Province, Postal Code, City, Country;
  • Cookies and Usage Data.


We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any communications from us by following the unsubscribe link, the instructions provided in any email we send or by contacting us at geral@shoelutions.pt .

Use of Data

We collect information that your browser sends whenever you visit our website ("Log Data").

This data may include information such as your computer's IP address, browser type, browser version, the pages you visit on our website, the time and date of your visit, the time spent on those pages and other statistics.

Additionally, we may use third-party services such as Google Analytics that collect, monitor and analyze this information for the purpose of improving the user experience.

Tracking & Cookies

Please see our Cookies policy at https://shoelutions.store/pages/politica-de-cookies

Purposes of collecting and using information

Shoelutions, Lda uses the data collected for various purposes, such as but not limited to the following:

  • provide and maintain our service;
  • notify you about changes to our service;
  • allow you to participate in interactive features of our Service when you choose to do so;
  • provide customer support;
  • gather valuable analysis or information so that we can improve our service;
  • monitor the use of our Service;
  • detect, prevent and resolve technical or security problems.

DATA RETENTION

Shoelutions, Lda will retain your Personal Data only for the time necessary for the purposes defined in this Privacy Policy.

We retain and will use your Personal Data to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, or enforce our legal agreements and policies.

Shoelutions, Lda will also retain Data for internal analysis purposes. Data is generally retained for a short period of time, except when it is used to strengthen security, to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

DATA TRANSFER

Your information, including Personal Data, may be transferred to (or maintained on) computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Portugal and choose to provide information, please note that we transfer the data, including Personal Data, to Portugal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Shoelutions, Lda will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to any other organization or country unless there are adequate controls in place including the security of your data and other personal information.

DATA DISCLOSURE

Disclosure for Law Enforcement

Under certain circumstances, Shoelutions, Lda may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Shoelutions, Lda may disclose your Personal Data in the good faith belief that such action is necessary to:
. fulfill a legal obligation;
. protect and defend the rights or property of Shoelutions, Lda;
. prevent or investigate possible irregularities related to the Service;
. protect the personal safety of users of the Service or the public;
. protect against any legal liability.

SECURITY

The security of your Personal Information is important to us and we implement the utmost in safeguards to keep it secure, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shoelutions, Lda aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and want it to be removed from our systems, please contact us.

Under normal circumstances, you will have the following data protection rights:

  • the right to update or delete the information we have about you. To take these actions, please contact us to help you;
  • the right to rectification. You have the right to have your information rectified if it is inaccurate or incomplete;
  • the right to object. You have the right to object to the processing of your personal data;
  • the right to restriction. You have the right to request that we restrict the processing of your personal information;
  • the right to data portability. You have the right to receive a copy of the information we hold about you in a structured, readable and commonly used format;
  • the right to withdraw consent. You also have the right to withdraw your consent at any time.

Please note that we may ask you to confirm your identity before responding to such requests.

You also have the right to complain to a Data Protection Authority about our storage and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

SERVICE PROVIDERS

We may at any time employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform the Service or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYSIS

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

  • .Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
  • You may opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your browsing activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

REMARKETING

Shoelutions, Lda uses remarketing services to advertise on third party websites to you after you visited our Service. We use cookies to inform, optimize and serve ads based on your previous visits to our Service.

Google AdWords

  • The Google AdWords remarketing service is provided by Google Inc.
  • You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads .
  • Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en-GB .

Facebook

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of December 3, 2020 and will remain in effect except with respect to any future changes, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any changes on this page will constitute your acknowledgement of the changes and your consent to abide and be bound by the modified Privacy Policy.

If we make any changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

CONTACTS

If you have any questions about the Privacy Policy, please contact us by email: geral@shoelutions.pt .